Support for Visual Link Products

Common Software Issues and Fixes

  1. How Do I Install My Instant Download Purchase? »
  2. My License Code is Not Accepted (VLSL1, VLL1, VLL2, VLL3, VLCT) »
  3. 1329 Download Error Message »
  4. LSS-101 Installation Error Message »
  5. "Flash has failed" Message Appears When Starting Program »
  6. Level III is Not Keeping Scores »
  7. Microphone Not Working With Level 1 Speech Recognition »

Common Online Issues and Fixes

  1. How Do I Start Using Level 1 Online? »
  2. I Forgot My Password for Level 1 Online »
  3. How Do I Cancel My Subscription to Level 1 Online? »
  4. Level 1 Online Is Slow and Unresponsive »
  5. Level 1 Online Says to Buy Subscription »
  6. How Do I Log In to the Digital Learning Center »

Helpful Links

  1. Level 1 Online Sign In
  2. Digital Learning Center Sign In
  3. Software 7-Day Trial Downloads
  4. Homeschool Information
  5. Academic Information
  6. Store Page
  7. Toolbar Download

Contact Us

Still have questions? Visit our contact page.

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